Frequently asked questions

In our FAQ section you will the most important information for our users. If you do not find what you are looking for here, you can always contact us by email at info@meandmypro.de

Info for instructors

Overview

This overview video shows and discusses the following:

(Students' View) - what students see and how they schedule lessons, schools, clinics, packages, etc..

(Facility Account) - how the 'Facility' account is used, so staff members (of the facility where the instructor(s) teach) can access the instructor(s) schedule(s) to book appointments... (Note:) We recommended setting MEANDMYPRO as a 'Favorite' or shortcut on the Home Screen(s) for quick access.. This way, within a couple of clicks, a staff member may quickly book a lesson.

(Instructors' Site) - demonstrations of common activities (and features) instructors will likely use on a regular basis, including: scheduling appointments, setting up schools, clinics, customized programs, packages, recurring appointments, etc.. 'Sales and Marketing 101' - an effective means of 'staying in front of' your clients, with the ability to offer and promote specials, clinics, schools, programs, etc... a guaranteed way to grow one's business and increase revenue.

How do I set up my working times?

This video walks you through setting up your calendar grid. You can customize your schedule each day if you'd like; and you can always modify your starting and end times, should you need to.

How do I change my password?

How to use our Drag & Drop feature?

The Drag & Drop can only be used on a desktop computer. It is not activated for a mobile device.

What my students see when looking at my calendar/schedule.

How do I set up my products/appointment types?

This video shows you how to set up your 'appointment types' (the products and pricing you offer your clients). You can add as many as you'd like and you can edit/modify them anytime.

Can the staff at my golf facility book appointments for me?

If you would like for the staff, at the facility where you teach, to be able to book lessons for you, then you will want to set up your (complimentary) 'Facility Account (This account used to be referred to as the 'Club Office'). This video shows you how to set it up as well as manage how much access you would like for the Facility account to have.

How to set up and use a Text Template?

When you set up and promote a school/clinic/group lesson, etc.. you will most likely write a description about it, along with details you may want your students to know. So be sure to write the details in a Text Template. This will then allow you to re-use it the next time you set up a similar school so will not need to rewrite it, saving you time... This is a very useful feature you will most likely want to use.

How to book a lesson for a registered student?

This video shows you how to book a lesson for a student from your database (a registered user).

How to book a lesson for a non-registered student?

This video shows you how to book a lesson for a non-registered student.

How to set up a group lesson (schools, clinics, programs)?

How to set up a customized program, like a multi-session course on specific days/times?

This video demonstrates how to set up a customized program. A customized program is one school/program that is spread out over multiple days/times (2 or more days/times).

How to cancel/delete a lesson?

How to set up recurring appointments for private lessons?

How to set up recurring appointments for group lessons (schools/clinics)?

This video walks you through setting up recurring (or a series of) schools/clinics.

Can I register a new student myself?

How to set up 'Packages'?

This video shows you how to set up a package of lessons and shows you what your clients will see.

Price and commission list for golf-instructors

Price and commission list for instructors/coaches.